RELX Infinity Device
RELX Essential Device
₱300.00
RELX Pod
₱200.00
Infinity Charging Case
₱1,200.00

How can I track my order?

March 10, 2020

Once your order ships, you will receive a shipping confirmation text with a link to your tracking number. Please allow for 24 business hours before receiving your tracking details.

 

Please note: Your order confirmation text is sent immediately after your purchase, which is different from your shipping confirmation text.

 

Your tracking information is also available in your RELX account dashboard. You can see the status of your delivery and a detailed tracking history by clicking on "View Tracking History" in the courier section.

 

To get more information on your delivery, to select notification preferences for delivery updates, and to access the courier's contact information, you can enter the tracking number directly in the courier's website.

 

If the tracking information shows your delivery is being held by the courier, use their website, or contact the courier directly to locate where your delivery is.




Also in Shipping & Receiving

Where do you ship the products?

March 11, 2020

Philippines.

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What should I do if my tracking number has not been updated for a long time?

March 11, 2020

For the specific logistics status, please enter the logistics order number you received at www.relxnow.com/pages/track-order for the query. If the logistics status is not updated for more than 7 working days, please contact our customer service by sending an email to support@relxintl.com to help you deal with it. Our customer service will reply to your email within 24hrs. 

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How long can I receive my order?

March 11, 2020

 

2-9 working days

You can also refer to this website: https://relxnow.ph/pages/global-shipping

In addition, we have provided a compensation policy for this shipping time. For details, please refer to this page: https://relxnow.ph/pages/warranty

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RelxNow PWA
Install this webapp on your device for smooth access. After re-login via PWA, you can receive and use a coupon for ₱200 OFF (worth of a pod) on purchase over ₱1,200.

Step 1
Click the “Add Home Screen” menu.
Step 2
Click the “Add to Home Screen” from the menu list.
Step 3
Click the button of “Add”.
Step 4
After the installation is complete, you will see this icon on your desktop.
RelxNow PWA
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Install this webapp on your device for smooth access. After re-login via PWA, you can receive and use a coupon for ₱200 OFF (worth of a pod) on purchase over ₱1,200.
RelxNow PWA
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A free pod coupon will be sent to your Coupon list after you log in
A free pod coupon will be sent to your Coupon list after you log in
Tips
If your Chrome cannot add Relxnow to the desktop, please follow the steps below to set up and try again.
Step 1: Open the system settings, find Chrome browser in the application settings list;
Step 4: Refresh the page and re-add.
* If still unsuccessful, please use your system browser to open and try again.
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